Healthcare Technology · Service

Virtual Medical Assistants

Trained virtual medical assistants for intake, scheduling, follow up and administrative support, so your front desk stops drowning in admin.

See How VMAs Can Support Your Practice

Administrative support without adding headcount to your front desk

A lot of practices are understaffed at the front desk not because they need fewer patients, but because the administrative load, intake forms, scheduling, follow up calls, insurance questions, keeps growing faster than staffing budgets allow. A virtual medical assistant absorbs that load without the overhead of an additional in office hire.

What is included

  • Trained assistants for patient intake, scheduling and administrative follow up
  • Configuration around your specific SOPs and specialty
  • Twenty four hour availability options for scheduling and patient questions
  • Direct integration with your EHR and practice management system
  • Ongoing quality monitoring so the assistant's work meets your standard, not just a general baseline

Where practices see the biggest benefit

Front desk teams that are currently overwhelmed during peak hours, practices with high call volume for scheduling and rescheduling, and groups that want to extend patient facing hours without extending in office staff hours.

Have a process worth automating?